Advocacy

The CCSAI Research and Advocacy Department is here to support the success of students at Centennial College.

The CCSAI is, first and foremost, an advocacy organization. We are here to empower students. One of the most critical functions of this mission is to provide representation to ensure student voices are heard at all decision-making tables in the college and beyond, and to help ensure fairness for all students.

Get Support From Our Team

To request support, please complete our short intake form. It takes about two minutes and helps us understand your situation so we can connect you with the right member of our team as quickly as possible.

CCSAI Advocacy Case Intake – Fill out form

Once we receive your form, an Advocacy and Policy Associate will contact you about your case within two business days. If you’re facing a deadline, such as an appeal or hearing date, please include it in the form so we can prioritize your case.

Questions before you start? Email us at [email protected].

How the CCSAI Research and Advocacy Department Can Help You

Our Advocacy and Policy Associates help students solve problems and make sure they understand their rights, so they can have the best and fairest college experience possible. They understand the challenges that can arise during your educational journey and are here to help you navigate them.

Many college policies and procedures can be confusing. You may feel you have received an unfair grade, or have concerns about a professor or classmate. Our team is here to help.

We support students with:

• • Grade appeals
  • Academic integrity allegations
  • Issues with faculty
  • Potential government-related concerns (such as strikes)
  • Understanding college policies and procedures
  • Domestic and international student concerns
  • Other concerns impacting your student experience

Our team acts as a listening ear and helping hand to ensure students can find the support they need at the college. We are available throughout the academic year and aim to create a confidential, safe space for students while highlighting the services Centennial and CCSAI offer. A major goal of our work is to close the gap between the college and students. Don’t hesitate to reach out today.

Grade Appeal Support

Do you feel you’ve been graded improperly, or that your grade does not accurately reflect your academic performance or the assessment criteria? Centennial College has a process to address these issues, but it can be confusing. Our Advocacy and Policy Associates can help you navigate the process and understand eligibility requirements, and can also attend grade appeal meetings with you as a silent support.

To get started, please complete our CCSAI Advocacy Case Intake – Fill out form and a member of our team will be in touch about your case.

We can help you understand:

• What a grade appeal is and the steps involved
• What plagiarism is and how it could affect your grade
• What an academic penalty means
• The services available through the Centennial College Student Association Inc.
• How to access support, advocacy, and information relevant to your individual needs

Frequently Asked Questions

How can the Research and Advocacy Department help me?

Our advocacy support is free, completely confidential, and available to all students at Centennial College. We listen to your concerns and offer support, acting as an information hub and navigation service to help you understand Centennial College processes, procedures, and the resources available to you. If we don’t have the resources to assist you, we will help you find who does.

We guide you through appeal processes by making you aware of the relevant college policies and procedures. We help you reach the appropriate person so your concern is addressed promptly, can accompany you to meetings with faculty if you’d like, and can help you work through both formal and informal dispute resolution with professors.

To get support, please complete our CCSAI Advocacy Case Intake – Fill out form.

What is a grade appeal?
At Centennial College, a grade appeal is a request students can make if they believe a clerical error resulted in a miscalculated grade, or that the grade awarded did not fairly reflect their academic performance or the stated requirements for the course.

What happens after my case is resolved?
Once your case has been addressed, we’ll send you a short exit survey. It takes about two minutes, and your feedback helps us improve the support we provide to students.

Where can I find college policies and procedures?
All college policies and procedures are available on the Centennial College website.