Mission & Values
Empowering our students by meeting their needs through an enriched college experience.
Own it, anticipate needs, put effort behind your tasks, stay with a customer until the answer is found.
Educate yourself about our products, services and events.
Create pleasant surprises, hold the door open for customers, make eye contact, learn names and smile regularly.
Listen to understand, be a team player, be approachable, use positive body language and give the customer your full attention.
Seek to improve, encourage feedback, try new things, don’t be afraid to fail.
Learn about other areas of the organization, don’t cut corners, even if you think the customer won’t see it.
Leave a legacy, ensure your customer is the number one priority, become involved in the college community, think of how your actions affect others, be proud of the work you do for customers.