Help Tree

Help Tree — Handbook Resources List

This Help Tree is designed to help direct students to the support and services they need. Begin at the top and follow the tree downward to find the service or support you need or just use find in page, or control/command F to keyword search what you’re looking for.

Getting Started


Tel: 416-289-5300

Room C2-01, Progress Campus

Mon. to Fri., 8:30 AM to 4:00 PM

Enrolment Services

Hours of Operation Monday – Friday: 9 AM to 4 PM

  • Ashtonbee Campus Student Hub
  • Downsview Campus Room 101
  • Morningside Campus Enrolment Services Office
  • Progress Campus Student Hub – Second Floor
  • Story Arts Centre Enrolment Services Office (Room 101)
  • Call Centre Standard

Canadian Students

Tel: 416-289-5300

Email: [email protected]

International Students

Tel: 001-416-289-5393

Email: [email protected]

International Offices Around the World

Centennial College has expanded its services in order to serve you better. International students and parents interested in Centennial College can visit one of Centennial’s International Offices around the world. They offer free counselling about Centennial College programs and admissions, and team members can answer your questions in person about all the steps international students need to take in order to study, work and live in Canada.

Centennial College has 11 satellite International Offices that you can find at

Student Experience Office (SEO)

The SEO is a centralized hub for the College community and complements the developmental advising approach of the Centennial Advising and Pathways (CAPS) service model. SEO’s role in addressing conduct and complaint-related issues will be achieved through a plethora of learning and skill development opportunities for both students and staff. The SEO will provide support (advice, consultations, case review, etc.) to College stakeholders.

Tel: 416-289-5000 ext. 2499

Email: [email protected]

Continuing Education (Part-time Studies)

Tel: 416-289-5207

Email: [email protected]

MyCard (Student ID)

Centennial Advising and Pathways Services (CAPS)

Help support you while you’re at Centennial, by giving you advice, information and resources as you go through school. CAPS advisors help you identify your goals, make a plan for success, and connect you with the people and experiences you want to see at the College.

For more information,

Tel: 416-289-5123

Email: [email protected].

IT Service Desk

The Service Desk Call Centre is open 24/7 and can be reached at


Ashtonbee Campus Room B-148

Mon. to Fri. 8 AM – 8 PM, Sat. to Sun. 9 AM – 4 PM

Downsview Campus Room 142

Mon. to Fri. 8 AM – 8 PM

Morningside Campus Room 328

Mon. to Fri. 8 AM – 8 PM, Sat. to Sun. 9 AM – 4 PM

Progress Campus Room B3-15

Mon. to Fri. 8 AM – 8 PM, Sat. to Sun. 9 AM – 4 PM

Story Arts Centre Room 155

Mon. to Fri. 8 AM – 8 PM


Campus living/housing

Centennial Place Progress Campus

Tel: 416-438-2216

Email: [email protected]


Parking permits are available to all community members on a first-come, first-serve basis. Permits can be purchased at the Enrolment Services Office, or online through your myCentennial account.

For more information about parking permits, rates and regulations call 416-289-5300.

Testing Services 

College’s social media directory: 

Academic Supports

The Learning Centre

Staff Directory

Centre For Accessible Learning And Counselling Services (CALCS)

  • Ashtonbee Campus: 416-289-5000, ext. 7202
  • Downsview Campus: Room 205
  • Morningside Campus: 416-289-5000, ext. 8025
  • Progress Campus: 416-289-5000, ext. 2627
  • Story Arts Centre: 416-289-5000, ext. 8664

E-mail: [email protected]

Phone: 416-289-5000 ext. 3850

Peer Mentoring

Get matched up with a senior student to help you through your first year of college.

Email: [email protected]


  • Ashtonbee Campus: Room L202 Phone: ext. 7000
  • Morningside Campus: Room 160 Phone: ext. 8000
  • Progress Campus: L-Block, ext. 5400
  • Story Arts Centre: Room 109, ext. 8600

Email: [email protected]

Money Matters

Financial Services

Tel: 416-289-5000, ext. 2457

Email: [email protected]

Tuition Fees and Payment Options

Student Records

Email: [email protected]

Student Health and Wellness

Counselling & Accessibility

Counselling Centre

Ashtonbee Campus: 416-289-5000, ext. 7252

Morningside Campus: 416-289-5000, ext. 8025

Progress Campus: 416-289-5000, ext. 2627

Story Arts Centre: 416-289-5000, ext. 8664 or 2627

International Student Health Plan


Email: [email protected]

Emergency assistance numbers

From within North America: 1-888-756-8428

Around the world: 905-731-8291 (call collect)

Health and Wellness

Safety and Security

General Service: 416-289-5000, ext. 5240

Emergency: 416-289-5000, ext. 2020

Emergency Help Line: 416-439-4357 (HELP)

Any Yellow Campus Emergency Phone 

Career and Employment Resources

Career Services and Co-operative Education


[email protected]

[email protected]

Degree and Credit Transfer

Through Admissions Office

International Study and Working Abroad Opportunities

Services and Global Experience

Progress Campus, Room C2-07

Email: [email protected]

Web Resources 

Admissions & Registration


Centennial Advising and Pathways Services (CAPS)

Career Services

Career Counselling

Cooperative Education


Degree & Credit Transfer

Financial Aid

Health and Wellness

Housing (Off-Campus)

Housing (On-Campus)

Indigenous Education Services

International Office

IT Services

Leadership Passport





Student Experience Office (SEO)

Student Conduct and Policies

Student Life

Student Services

Testing Services

The Learning Centres

Transportation & Parking

Main Switchboard Number