Help Tree — Handbook Resources List
This Help Tree is designed to help direct students to the support and services they need. Begin at the top and follow the tree downward to find the service or support you need or just use find in page, or control/command F to keyword search what you’re looking for.
Getting Started
Admissions
Tel: 416-289-5300
Room C2-01, Progress Campus
Mon. to Fri., 8:30 AM to 4:00 PM
www.centennialcollege.ca/admissions/
Enrolment Services
Hours of Operation Monday – Friday: 9 AM to 4 PM
https://www.centennialcollege.ca/student-life/enrolment-services/
- Ashtonbee Campus Student Hub
- Downsview Campus Room 101
- Morningside Campus Enrolment Services Office
- Progress Campus Student Hub – Second Floor
- Story Arts Centre Enrolment Services Office (Room 101)
- Call Centre Standard
Canadian Students
Tel: 416-289-5300
Email: [email protected]
International Students
Tel: 001-416-289-5393
Email: [email protected]
International Offices Around the World
Centennial College has expanded its services in order to serve you better. International students and parents interested in Centennial College can visit one of Centennial’s International Offices around the world. They offer free counselling about Centennial College programs and admissions, and team members can answer your questions in person about all the steps international students need to take in order to study, work and live in Canada.
Centennial College has 11 satellite International Offices that you can find at https://www.centennialcollege.ca/admissions/international-education/contact-centennial-international/offices-around-the-world/.
Student Experience Office (SEO)
The SEO is a centralized hub for the College community and complements the developmental advising approach of the Centennial Advising and Pathways (CAPS) service model. SEO’s role in addressing conduct and complaint-related issues will be achieved through a plethora of learning and skill development opportunities for both students and staff. The SEO will provide support (advice, consultations, case review, etc.) to College stakeholders.
Tel: 416-289-5000 ext. 2499
Email: [email protected]
https://www.centennialcollege.ca/student-life/student-services/student-experience-office/
Continuing Education (Part-time Studies)
www.centennialcollege.ca/programs-courses/part-time/
Tel: 416-289-5207
Email: [email protected]
MyCard (Student ID)
https://www.centennialcollege.ca/student-life/mycard/
Centennial Advising and Pathways Services (CAPS)
Help support you while you’re at Centennial, by giving you advice, information and resources as you go through school. CAPS advisors help you identify your goals, make a plan for success, and connect you with the people and experiences you want to see at the College.
For more information,
Tel: 416-289-5123
Email: [email protected].
IT Service Desk
The Service Desk Call Centre is open 24/7 and can be reached at
416-289-5280
Ashtonbee Campus Room B-148
Mon. to Fri. 8 AM – 8 PM, Sat. to Sun. 9 AM – 4 PM
Downsview Campus Room 142
Mon. to Fri. 8 AM – 8 PM
Morningside Campus Room 328
Mon. to Fri. 8 AM – 8 PM, Sat. to Sun. 9 AM – 4 PM
Progress Campus Room B3-15
Mon. to Fri. 8 AM – 8 PM, Sat. to Sun. 9 AM – 4 PM
Story Arts Centre Room 155
Mon. to Fri. 8 AM – 8 PM
https://www.centennialcollege.ca/studenthub/student-services/it-service-desk/need-help/
Bookstore
www.centennialcollege.ca/student-life/campus-services/bookstore/
Campus living/housing
Centennial Place Progress Campus
https://www.centennialcollege.ca/student-life/residence/
Tel: 416-438-2216
Email: [email protected]
Parking
Parking permits are available to all community members on a first-come, first-serve basis. Permits can be purchased at the Enrolment Services Office, or online through your myCentennial account.
https://www.centennialcollege.ca/student-life/campus-services/parking-and-transportation/
For more information about parking permits, rates and regulations call 416-289-5300.
Testing Services
https://www.centennialcollege.ca/programs-courses/centres-institutes/testing-services/
College’s social media directory:
https://www.centennialcollege.ca/about-centennial/contact-us/social-media-directory/
Academic Supports
The Learning Centre
Staff Directory
https://library.centennialcollege.ca/learning-centre/contact-the-learning-centre/
Centre For Accessible Learning And Counselling Services (CALCS)
- Ashtonbee Campus: 416-289-5000, ext. 7202
- Downsview Campus: Room 205
- Morningside Campus: 416-289-5000, ext. 8025
- Progress Campus: 416-289-5000, ext. 2627
- Story Arts Centre: 416-289-5000, ext. 8664
E-mail: [email protected]
Phone: 416-289-5000 ext. 3850
Peer Mentoring
Get matched up with a senior student to help you through your first year of college.
Email: [email protected]
Library
- Ashtonbee Campus: Room L202 Phone: ext. 7000
- Morningside Campus: Room 160 Phone: ext. 8000
- Progress Campus: L-Block, ext. 5400
- Story Arts Centre: Room 109, ext. 8600
Email: [email protected]
Money Matters
Financial Services
Tel: 416-289-5000, ext. 2457
Email: [email protected]
Tuition Fees and Payment Options
https://www.centennialcollege.ca/admissions/tuition-and-fees/
Student Records
Email: [email protected]
https://www.centennialcollege.ca/admissions/student-records/
Student Health and Wellness
Counselling & Accessibility
Ashtonbee Campus: 416-289-5000, ext. 7252
Morningside Campus: 416-289-5000, ext. 8025
Progress Campus: 416-289-5000, ext. 2627
Story Arts Centre: 416-289-5000, ext. 8664 or 2627
International Student Health Plan
Guard.Me
Email: [email protected]
Emergency assistance numbers
From within North America: 1-888-756-8428
Around the world: 905-731-8291 (call collect)
Health and Wellness
www.centennialcollege.ca/student-life/student-health-and-wellness/
Safety and Security
General Service: 416-289-5000, ext. 5240
Emergency: 416-289-5000, ext. 2020
Emergency Help Line: 416-439-4357 (HELP)
Any Yellow Campus Emergency Phone
Career and Employment Resources
Career Services and Co-operative Education
416-289-5233
Degree and Credit Transfer
Through Admissions Office
www.centennialcollege.ca/admissions/education-pathways/pathways-to-credit/transfer-credit/
International Study and Working Abroad Opportunities
Services and Global Experience
Progress Campus, Room C2-07
Email: [email protected]
www.centennialcollege.ca/studenthub/international/global-experience/
Web Resources
Admissions & Registration
www.centennialcollege.ca/student-life/enrolment-services/
Bookstore
www.centennialcollege.ca/student-life/campus-services/bookstore/
Centennial Advising and Pathways Services (CAPS)
Career Services
www.centennialcollege.ca/student-life/career-services-and-co-operative-education/
Career Counselling
www.centennialcollege.ca/student-life/student-services/the-counselling-centre/
Cooperative Education
CALCS
www.centennialcollege.ca/student-life/student-services/centre-for-students-with-disabilities/
Degree & Credit Transfer
www.centennialcollege.ca/admissions/education-pathways/
Financial Aid
www.centennialcollege.ca/financial-aid/
Health and Wellness
www.centennialcollege.ca/student-life/student-health-and-wellness
Housing (Off-Campus)
Housing (On-Campus)
Indigenous Education Services
www.centennialcollege.ca/student-life/student-services/indigenous-education-services/
International Office
IT Services
www.centennialcollege.ca/studenthub/it-help-desk/
Leadership Passport
www.centennialcollege.ca/studenthub/getting-involved/leadership-programs/leadership-passport/
Library
https://library.centennialcollege.ca/
Mentoring
https://www.centennialcollege.ca/studenthub/get-involved/peer-mentoring/
MyCentennial
https://my.centennialcollege.ca/
Security
www.centennialcollege.ca/about-centennial/safety-and-security/contact-us/
Student Experience Office (SEO)
www.centennialcollege.ca/student-life/student-services/student-experience-office/
Student Conduct and Policies
www.centennialcollege.ca/about-centennial/college-overview/college-policies/
Student Life
www.centennialcollege.ca/student-life/
Student Services
www.centennialcollege.ca/student-life/student-services/
Testing Services
www.centennialcollege.ca/programs-courses/centres-institutes/testing-services/
The Learning Centres
https://library.centennialcollege.ca/learning-centre/
Transportation & Parking
www.centennialcollege.ca/student-life/campus-services/parking-and-transportation/
Main Switchboard Number
416-289-5000
1-800-268-4419